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Obtain New Customers Easily – The Do’s and Don’ts Explained

In these trying economic times, gaining new customers is harder than ever.  It can also end up costing you more than you make in the process, especially given how many providers are out there offering the same services.  In light of this, one thing that you certainly need to focus your attention on in a major way is retaining the customers you already have.  Customer retention is much easier than gaining new customers, and you will find that doing all you can to improve retention ratings is crucial.  Adding new cPanel add-ons, including an online script installer, or offering an online sitebuilder can be a great way to maintain customers.

Providing your existing customers with new features is certainly one of the best ways to maintain your current base and even to draw in a new group of consumers.  You will find that offering options such as RVSiteBuilder can be very effective, and giving your customers an online control panel that is easy to use and customize is certainly crucial. RVSkins can help you tailor the control panel to meet the needs of your consumers, while both cPanel and Plesk are developer friendly enough to help increase retention on their own.

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In addition to providing new features, you will find that providing better support and services is imperative, especially in today’s economy.  Your customers want services that meet all of their needs and that simplify them.  Offering a Softaculous license can help benefit consumers in a major way, while also allowing them to automate processes they might not have been otherwise able to accomplish themselves.  This online script installer makes it simple to install more than 176 different scripts with a single click, including WordPress and many other popular options.  At the end of the day, improving features and service for existing customers is going to greatly improve retention and will also serve to bring in new customers along the way.

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2 Comments (Comments now closed)

No shit… obtaining customers isn’t easy. You want to make sure that you don’t annoy your customers so they leave you. I was working for a company where the owner thought he knew it all…. and he really didn’t…. if you get what I mean.

Posted by Jackie D - March 9th, 2011 @ 9:37 PM

Getting customers isn’t an easy process. This is why we always suggest ways to keep your customers instead of trying to get new ones when the old ones leave.

Posted by Oliver - March 10th, 2011 @ 10:08 AM